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It's here, our eCommerce Business Plan Book has finally arrived. Our eCommerce business plans starts off with a budget, income statement and other financial data documents. Click here for more details and to purchase:eCommerce Business Plan
Sign up for our quarterly ecommerce NEWSLETTER and get lots of information on tips, tricks and DIY for your ecommerce solutions including, Search Engine Optimization, Search Engine Marketing, Web Anlaytics, eCommerce Bsuiness planning, X-Cart, eCustomer Service and more.
eCommerce NEWSLETTER
Customer service is important no matter what services, industry or type of site you operate. While you do not need all of the ecustomer service tools out there, having some will allow you to provide a level of customer service that will keep your customer from going elsewhere.
Getting a customer to part with money is no easy task in the world of ecommerce. A regular website also needs to display a trust seal that will tell the customer that this web site has been verified, that there's an actual person behind it and that if you click on the site there are no viruses or spyware. In eCommerce TRUST MATTERS.
Click here to learn about our Web and eCommerce Security Solutions, including SSL Certificates, Virus Scan, eMail Security and other web/ecommerce security services.
Analytics that matter.
From free web analytic solutions to small business enterprise analytic solutions that run through the entire site. Where are people clicking, what are they shopping for, email response rates, direct mail campaign data, user performance data and where are customers dropping off the site. Web Analytics Matters!!!
We have great web design solutions that will set you aside from your competition, give you the web presence you need, that are user friendly, search engine friendly & optimized, accessible and robust.
Real Estate Web Site Solutions
Professional Services Firm Web Site
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Retailers
Restaurant Menu Web Site
Flower Shop Web Site
Make your site an online destination! Increase site “stickiness” by giving visitors their own place to create an online persona, establish groups, and invite friends to join. Participation in your site’s social network encourages the type of interaction and viral marketing that has real business value. Social networking is also a powerful collaborative tool for your business’ intranet, allowing coworkers to create project workspaces through which others can efficiently find information and work together, regardless of your industry.
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keywords: ecommerce fraud:friendly fraud:click fraud: ecommerce fraud prevention:
In the world of eCommerce you can experience three types of fraud taht can make or break you. The article on the Wall Street Journal on Tuesday, May 26, 2009 titled "Businesses Get Tougher on "Friendly" Fraud" inspired us to write about the different types of fraud you can experience in the world of ecommerce. These types of fraud are, Friendly Fraud, Click Fraud and Credit Card Fraud.
In this article, we will talk about these types of fraud, but more importanly we will give you a road map to combat/prevent these fraudulent activities.
You may be asking yoruself, what is freindly fraud? and if it's friendly then why is it fraud? Well, it is happening and you may have experienced it and do not know it.
Friendly fraud is when you receive an order, let's say for multiple products and when the customer receives the order, they state that an item is missing, that's friendly fraud. Another example of friendly fraud is when customers send itmes back and there's a piece missing and they calim all items where in the box.
Recently one of our customers mentioned that they are experiencing a higher than usual returns and claims of items "not shipped", well i informed them that they are experiencing "friendly fraud".
Friendly fraud can lead to chargebacks, which can in turn lead to higher merchant accoutn rates for your ecommerce business and production and inventory costs, so plan well.
Here are a couple of ways you can combat friendly fraud:
Oh, click fraud. My favorite topic because it is alive and well. Click fraud is so prevelent that an industry of "click fraud prevention" software companies now exsist.
In it's infancy click fraud was just a rumor to Yahoo, MSN and Google. They refused to acknowledge the practice, so much so that Google settled a lawsuit claiming that Google would have to reveal proprietary information.
When we first started in ecomemrce, we used to use web logs to demonstrate to Yahoo and Google that we were experiencing click fraud, but the answer was all the same, not you're not, we need additional data, whcih they only had, not us. We were experiencing click fraud from competitors and in one weekend our account was cleared of funds.
The fact that we approached Yahoo and Google with data, IP addresses, web logs and taht it was not enough was very disheartening for us, so we implemented a click fraud program.
Here are a few ways you can combat click fraud:
In case you're wondering, credit card fraud is alive and well in the world of ecommerce. We know that you know this, but we just wanted to stress the point. while we can share many horror stories about credit card fraud in the world of ecommerce, it is best if we simply give you pointers on setting up a great credit card fraud prevention program for your ecommerce store.
IP Address Look Up
Be Wary of those that say "I need it right now"
Subscribe to an Online-Fraud Screening Service
Validation Matters
Avoid Being Marked as a "Chargeable" Site by Thieves
Build Customer Confidence to succeed in eCommerce
Subscribe to a Payment Authentication Service
Subscribe to a trusted Payment Gateway Service
NO MATTER WHERE YOUR BUSINESS IS, NO MATTER WHAT INDUSTRY YOU’RE IN; WHETHER YOU SELL OR PROVIDE A SERVICE, LOCAL, DOMESTIC OR GLOBAL. SEARCH ENGINE MARKETING MATTERS. ™
LOCAL, DOMESTIC, GLOBAL AND MOBILE SEARCH ENGINE MARKETING MATTERS. ™
When it comes to paid search (ppc) and keyword bidding, it is critically important that you know what is working and how much it's really costing you. By looking at the true profitability of a transaction including marketing expense, product cost and promotion costs, you will be able to truly appraise your SEM efforts. It takes experience and know how to have a sucsessful SEM campaign and we know how. SEARCH ENGINE MARKETING
If you want to rapidly launch a new ecommerce site or replace an existing operation, to succeed you will need the latest eCommerce infrastructure. Our eCommerce Shopping Cart Solution provides everything you need to jumpstart and manage your direct-to-consumer or B2B business -With no investment in software, you will always have the latest technology, reduced time-to-market, unlimited scalability, security and no revenue sharing or monthly fees.
A true small business solution...scalable to dozens of Storefronts, thousands of categories, millions of products, millions in sales... No problem.
NO MATTER WHERE YOUR BUSINESS IS, NO MATTER WHAT INDUSTRY YOU’RE IN; WHETHER YOU SELL OR PROVIDE A SERVICE, LOCAL, DOMESTIC, GLOBAL AND MOBILE SEARCH ENGINE OPTIMIZATION MATTERS. ™
Robust feature rich ecommerce shopping cart software is a key in online business success. Its potential can be multiplied many times if accompanied by coherent resources & services to give a hand on the way to online success not leaving you alone when operating live ecommerce website:
Who is X-Cart Shopping Cart software made for?
Some of the most important problems "out-of-the-box" ecommerce shopping carts owners usually face are described in few simple questions:
Different ecommerce shopping carts deal these problems in different ways. There is no universal ecommerce shopping cart software to fit every requirement of every online business owner on the planet, so X-Cart has developed a concept to provide optimal solution for most ecommerce projects.
CONTACT US TO LAUNCH YOUR ECOMMERCE VENTURE
You need to be 
Digged, 
mixed, 
shared, 
bookmarked, LinkedIn, 
and you better know how to 
Twitter. Communitize Your Site.
Tap into the power of social networking craze sites like, Facebook, LinkedIn, YouTube, Twitter and MySpace, it's not just for kids anymore, it's also for business. Social networks connect people at low cost; this can be beneficial for entrepreneurs and small businesses looking to expand their contact base. These social networks often act as a customer relationship management (CRM) tool for companies selling products and services. Companies can also use social networks for advertising in the form of banners and text ads. Since businesses operate globally, social networks can make it easier to keep in touch with contacts around the world.
A social network service focuses on building online communities of people who share interests and/or activities, or who are interested in exploring the interests and activities of others.
We receive numerous request on a daily basis for an RFP or RFQ (Request For Quote or Request For Proposal) for ecommerce store design, etc. So we have developed or created a general template for any "tentative" customer to review. While this is a general RFP quote, please be advised that if you require additional functionality, support or programming for your ecommerce store, the quote may differ.
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eCommerce Hosting Services |
K2Commerce® Web hosting includes a user-friendly Web site building tool, file transfer protocol (FTP) accounts for moving an existing Web site, and 99.99% UNIX uptime reliability. Our full-featured Web hosting packages are available for both UNIX® and Windows® users. They include large amounts of disk space and data transfer, high e-mail storage, interactive forums through blogs (UNIX only), and the ability to manage and store customer information in numerous databases. |
Our eCommerce web hosting plan is designed to give you the features, space and bandwidth necessary to host your successful online business.
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100% Secure Transaction For your protection, this Web site is secured with the highest level of SSL Certificate encryption. © Copyright 2002-2009 K2COMMERCE.com. All Rights Reserved. |
eCOMMERCE SOLUTIONSSince 2003, we have been helping small business, medium enterprises and entrepeneurs reach their ecommerce goals by providing them with ecommerce solutions that are effective, robust, search engine optimized, user friendly and cost effective. By cost effective we mean, no monthly fees and no revenue sharing. From years of experience in the world of ecommerce, we have developed an ecommerce business plan, an ecommerce methodology, a search engine marketing & optimization strategy and a fraud prevention program that provide optimal ROI from day one. We speak small business ecommerce. |
SEARCH ENGINE OPTIMIZATION A.K.A SEOIf you build it, will they visit? In ecommerce traffic is something you get to love and costs can be abstronomical. Our SEO Plan and Strategy will improve your Page Rank, Increase Traffic and decrease cost. eCommerce + Search Engine Optimization = Success |
SEARCH ENGINE MARKETING A.K.A PPCLOCAL, DOMESTIC, GLOBAL AND MOBILE SEARCH ENGINE MARKETING MATTERS. ™ When it comes to paid search (ppc) and keyword bidding, it is critically important that you know what is working and how much it's really costing you. By looking at the true profitability of a transaction including marketing expense, product cost and promotion costs, you will be able to truly appraise your SEM efforts. It takes experience and know how to have a sucsessful SEM campaign and we know how. |
eCOMMERCE SHOPPING CART SOFTWARESeriously!.... Seriously! You are paying a monthly fee for your ecommerce shopping cart and you also have to share your revenue? Wow, well those days are over. With our ecommerce shopping cart solution, you keep all of the revenue and there are no monthly fees, true, seriously. Our ecommerce shopping cart solution is meant small businesses. All you're responsible for is hosting and any other ecommerce tools you may want to add. Click here for more details: eCommerce Shopping Cart to see if you qualify for an upgrade. |
WEB SITE DESIGN SERVICESOur graphic designers are educated in Web 2.0 design standards, understand the basic design rules for successful Web sites, and know how to add the creative punch to make your Web site stands out from the crowd. In short, your customers (and online search engines) will be able to easily read and navigate throughout your new Web site. Timely Delivery on Web Design Projects |
WEB HOSTING SOLUTIONSWeb hosting is the technology that gets your Web site online. It's one of the three required items you'll need to establish yourself on the Web: a domain name, a Web site, and a Web host. Your domain name tells people where to find you, your Web site is viewed by your visitors, and hosting makes your site part of the Internet. Quite simply, Web hosting is an online storage service for any content displayed or accessed through your Web site; common examples of stored information include images, video, or design templates. K2Commerce® Web hosting includes a user-friendly Web site building tool, file transfer protocol (FTP) accounts for moving an existing Web site, and 99.99% UNIX uptime reliability. Our full-featured Web hosting packages are available for both UNIX® and Windows® users. They include large amounts of disk space and data transfer, high e-mail storage, interactive forums through blogs (UNIX only), and the ability to manage and store customer information in numerous databases. |
eCOMMERCE WEB HOSTING SOLUTIONSOur eCommerce web hosting plan is designed to give you the features, space and bandwidth necessary to host your successful online business.
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eCUSTOMER SERVICE TOOLS
eCustomer Service is tricky, but it can be accomplished. With our tools you will be able to provide excellent customer service, build a great brand and more importantly turn site visitors into customers. Here's how, eCusotmer Service Tools. Service is Important |
eCOMMERCE BUSINESS PLAN
Soon you will be able to purchase our eCommerce Business Plan eBook. it contains our methodology on ecommerce, what to look for when selecting an ecommerce shopping cart software solution, ecustomer service must have's, ecommerce security and what to look out for; click fraud, credit card fraud and must have's for your ecommerce venture. lastly and more important, our ecommerce business plan will give you a cost roadmap, including a profit analysis and a financials benchmark for you to gauge your ecommerce progress against original projections and much more. |
eCOMMERCE TRAINING & DEVELOPMENTYou're an expert in your field and we're an experts in eCommerce. If you engage us as your eCommerce Consultants you stand to gain knowledge on every critical platform of eCommerce. We'll train you on Search Engine Optimization (SEO), Search Engine Marketing (SEM), eCommerce Fraud, eCommerce Analytics, Fulfillment, Banking and eCustomer Service. Within each pillar of eCommerce, there are hundreds of processes, principles and issues to anticipate & preventative measures you'll need to set in place in order to succeed. Like all great paradoxes there is no simple solution, but you can succeed. |
eCOMMERCE CONSULTING SERVICESOur ecommerce consulting services go above and beyond a report or an ecommerce business case. We give it to you straight, cost, challenges, experiences, best case scenarions, worst case scenarios, fraud, click fraud, but we also give you full details on what it will take to succeed, share success stories and we'll share numbers that make sense to you. It's what every small business owner requires. |
LOCAL SEARCH ENGINE OPTIMIZATION & MARKETING SOLUTIONSYou are a local business and YellowPages.com or YellowBook.com are not getting the phone to ring enough, but yet, the costs are astronomical; it's called Local Search Engine Optimization. When people type in your services at your city = your should come up. No dout about it, nto matter what industry you're in or whether you're a small business or medium size enterprise, Search Engine Optimization Matters. |
eCOMMERCE TEMPLATE HELPDid you download a tempalte and now find yourself unable to update it because it requires software design tools you do not have? We understand, ecommerce templates are plentyful, but they usually require additional tools besides DreamWeaver so that you can customize it to meet your needs. We know how: eCommerce Design. |
eCOMMERCE WEB SITE MAINTENANCEOne of the most challenging issues in ecommerce and one that entrepeneurs do not realize or prepare for is site maintenance. Maintaining an ecommerce site is no easy task, uploading images, entering all product description, obtaining new accounts, loading up all of those products and then a manaufacturer changes prices or stops producing a certain product and so on. What does thsi mean? You must prepare for site maintenance. With our ecommerce site maintenance solution, you'll just sit back and concentrate on sales, new accounts and we'll concentrate on everything else. |
eCOMMERCE TRENDSSign up for our quarterly ecommerce NEWSLETTER and get lots of information on tips, tricks and DIY for your ecommerce solutions including, Search Engine Optimization, Search Engine Marketing, Web Anlaytics, eCommerce Bsuiness planning, X-Cart, eCustomer Service and more. |
eCOMMERCE SITE DESIGNn ecommerce you have seconds to wow them and we know how. Your ecommerce site's intro. will determine if that customer will click the add to cart button. eCommerce or selling professional services online is no easy task. We have flash animated eBrochures or eCatalogs taht will wow your customers and make your ecommerce site stand out from the rest. Click here to see some examples. eCommerce Design |
WEB SECURITY SOLUTIONSGetting a customer to part with money is no easy task in the world of ecommerce. A regular website also needs to display a trust seal that will tell the customer that this web site has been verified, that there's an actual person behind it and that if you click on the site there are no viruses or spyware. In eCommerce TRUST MATTERS. Click here to learn about our Web and eCommerce Security Solutions, including SSL Certificates, Virus Scan, eMail Security and other web/ecommerce security services. |
WEB ANALYTICS A.K.A GOOGLE ANALYTICSANALYTICS MATTER SM From free web analytic solutions to small business enterprise analytic solutions that run through the entire site. Where are people clicking, what are they shopping for, email response rates, direct mail campaign data, user performance data and where are customers dropping off the site. Web Analytics Matters!!! |
© Copyright 2002-2009 K2COMMERCE.com. All Rights Reserved. |
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